I'm Mahesh Awati
UX Leadership | Payments & Fintech
I'm a UX Research and Design Leader with 15+ years of global experience driving enterprise-scale transformation in financial services. Currently at Citi, where I’ve led key UX initiatives over the past 3 years, I previously led UX design teams for AT&T during my tenure with Tech Mahindra. I specialize in aligning UX with regulatory complexity, operational scale, and measurable business goals.
Most recently, I’ve been exploring how AI-integrated UX can unlock trust and clarity in high-stakes environments—drawing from recent certifications and hands-on prototyping in conversational design.
Work & Process
A selection of my projects and a glimpse of what it takes to get them done.
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